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Rehabilitation Research and Training Center on Blindness and Low Vision |
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Characteristics,
Services, and Outcomes of Rehabilitation Consumers who are Blind or Visually Impaired Served in Separate and General Agencies
Brenda S.
Cavenaugh, Principal Investigator
Mississippi
State University
Steven J.
Pierce, Graduate Research Assistant
Mississippi
State University
May 1998
Copyright © 1998
All Rights
Reserved
Mississippi
State University
Rehabilitation
Research and Training Center
on Blindness and
Low Vision
P.O. Box 6189,
Mississippi State, MS 39762
Development of
this document was supported in part by the Rehabilitation Research and Training
Center on Blindness and Low Vision Grant H133B10003 from the National Institute
on Disability and Rehabilitation Research, U.S. Department of Education,
Washington, DC. Opinions expressed in this document are not necessarily those
of the granting agency.
Mississippi
State University does not discriminate on the basis of race, color, religion,
age, sex, national origin, veteran status, or disability.
INTRODUCTION
Issues regarding
the merits of separate state agencies providing specialized vocational
rehabilitation (VR) services to consumers who are blind have generated spirited
discussions throughout the history of the state-federal program. With the
flurry of activities associated with the reauthorization of the Rehabilitation
Act of 1973, arguments for and against separate service delivery structures are
again being intensely debated and are in the forefront of disability
issues. Proponents for separate service
delivery agencies have argued that dissolution of separate rehabilitation
agencies will result in a loss of specialized services (e.g., rehabilitation
teaching, orientation and mobility, and low vision services) critical to the
independent living of consumers who are blind or visually impaired (Augusto,
1997; Jernigan, 1996). Opponents have
argued that the separate service delivery system is duplicative and possibly
inequitable for persons with other disabilities (National Council on Disability
[NCD], 1997a).
The civilian
vocational rehabilitation program began with the passage in 1920 of the
Smith-Fess Act (P.L. 66-236). During
the 1920s and 1930s, blind persons were considered to have limited vocational
potential and received little benefit from this initial rehabilitation legislation
(Clunk, 1966). However, vocational
opportunities began to expand with the Randolph-Sheppard Act of 1936 (P.L.
74-732) and the Wagner-O’Day Act of 1938 (P.L. 75-739). (The Randolph-Sheppard
Act enabled persons who are blind to operate vending facilities in federal
buildings while the Wagner-O’Day Act mandated the federal government to
purchase products made by blind employees of sheltered work facilities.) As more blind people demonstrated their
ability to be successfully employed, public perceptions slowly began to change.
Consequently, federal support for the vocational rehabilitation needs of blind
consumers was included in the next major rehabilitation legislation, the
Barden-LaFollette Act of 1943 (P.L. 79-113).
This Act broadened the rehabilitation program by allowing existing state
agencies or commissions serving blind persons to administer the state-federal
VR program (Rubin & Roessler, 1995).
A review of 1994 RSA-911 federal reporting data indicates that this long
tradition of specialized rehabilitation services continues today with the
majority of consumers who are visually impaired receiving VR services from one
of the 25 separate state agencies.
Although
consumers who are blind or visually impaired historically have supported the separate agency model of
service delivery, other disability groups have tended to favor a general or
cross-disability integrative model.
This opposite perspective was most recently articulated in a March 1997
statement by the National Council on Disability (1997a). As part of its involvement in the process of
reauthorizing the Rehabilitation Act of 1973, NCD recommended that the
Rehabilitation Services Administration (RSA) discontinue funding of separate VR
programs for clients with visual impairments. Facing major resistance from blindness-related consumer and
professional groups, NCD later withdrew its recommendation in favor of another,
asking that the General Accounting Office (GAO) initiate a study to investigate
differences in the performance, benefits, and costs of separate and combined
agencies (1997b). Although NCD’s
statements were congruent with its cross-disability philosophy, the Council
justified its recommendations largely by pointing to the absence of conclusive
empirical research to validate the claim that separate agencies are more
effective. The NCD also acknowledged
that its position is directly opposed to that of organizations supporting blind
people and testimony of blind consumers during related public hearings.
Statement of Problem
Rehabilitation
professionals and consumers of major agencies and organizations in the
blindness field believe that “specialized, comprehensive services and essential
changes in social attitudes about blindness do not occur when rehabilitation services
for the blind are provided through a single program which serves both blind and
disabled persons” (Spungin, 1997, p. 4).
Despite this widespread belief, the paucity of supporting empirical
research substantially threatens the future existence of separate state
agencies. Organizations supporting
single or general rehabilitation programs serving all disability groups have
called for a halt to current Title I state plan authority [29 U.S.C. 721(a)]
permitting separate agencies for blind consumers (NCD, 1997a).
If significant
public policy changes regarding the funding of separate agencies providing
specialized blindness services are to be implemented, it is imperative that
these policy changes are grounded in thorough empirical studies that examine the
current effectiveness of separate and general agencies. Recognizing this need, this study
investigated the consumer characteristics, services, and outcomes of consumers
who are blind or visually impaired served in separate and general agencies.
Research
Questions
To facilitate
comparisons with previous research, RSA case closure data was used in the
analysis. This study was originally
designed as a follow-up to a Rehabilitation Research and Training Center (RRTC)
investigation of agency structure classification for fiscal year (FY) 1989
(Talor, Maxson, Johnson, and Robertson, 1996).
Therefore, the RSA database for FY 1989 was chosen for analysis. Information from the database was collected
on individual case records (“R911" forms) and reported by all of the
state-federal rehabilitation programs to meet annual reporting requirements of
RSA.
In order to
investigate the relationships of agency structure to rehabilitation services
for consumers who are blind or visually impaired, the following research
questions were proposed.
1. What are the client demographic and
disability characteristics as measured by age, gender, race, severity of vision
loss, presence of secondary disability, and receipt of transfer payments for
rehabilitation consumers with blindness or visual impairments who are served in
separate and in general rehabilitation agencies?
2. What are the acceptance rates, costs of
services, number of services, and duration of services for rehabilitation
consumers with blindness or visual impairments who are served in separate and
in general rehabilitation agencies?
3. What are the outcomes as measured by
rehabilitation rate, work status, and self-support of rehabilitation consumers
with blindness or visual impairments who are served in separate and in general
rehabilitation agencies?
Definition of
Terms
For purposes of
this study, the following terms are defined as follows:
Business
Enterprise Program (BEP) refers to vending facilities and other small
businesses managed by persons with severe visual impairments under the
supervision of a state VR agency.
Client Income
includes earnings, interest, dividends, and/or rent as reported on the RSA-911
to describe the individual’s largest single source of support at application
and at closure.
Competitive
labor refers to work for wages, salary, commissions, tips, or piece-rates, but
does not include work in sheltered workshops.
General Agencies
refer to the 25 state VR agencies providing services to all disabilities plus
the 25 state VR agencies co-existing in states with separate blindness agencies
and reporting RSA-911 data for FY 1989.
Homemaker refers
to men and women whose principal activity is keeping house for their families
or themselves, if they live alone.
Legally Blind
Group refers to VR consumers who are blind in both eyes, with a correction of not more than 20/200 in the
better eye or have a field limitation of less than 20 degrees (RSA major
disability codes 100-119).
Separate
Agencies refer to the 24 state VR blindness agencies reporting RSA-911 case
service data for FY 1989 which had separate administrators, separate budget
authorities, and separate state plans for provision of services to blind or
visually impaired persons. Although Nebraska does have a separate agency, no data
for that agency were available in the FY 1989 database.
Self-employed
refers to work for profit or fees in one’s own business, farm, shop, or office
(excludes BEP).
Some Visual Loss
Group refers to VR consumers who are legally blind in one eye, other eye good,
or have any other visual impairments (RSA major disability codes 130-149).
Status 08
Closures refer to those clients not accepted for VR services from the applicant
status (08 from 02) or from extended evaluation services (08 from 06).
Status 26
Closures refer to those clients accepted for services and closed rehabilitated.
Status 28
Closures refer to those clients accepted for services and closed not
rehabilitated after individualized written rehabilitation program (IWRP)
initiated.
Status 30
Closures refer to those clients accepted for services and closed not
rehabilitated before IWRP initiated.
Transfer
Payments are types of public support received during the VR process including
SSDI, SSI-aged, SSI-blind, SSI-disabled, AFDC, and General assistance.
Unpaid family
worker refers to unpaid family work that cannot be classified according to any
of the DOT occupations.
Visually
Impaired Group refers to VR consumers who are visually impaired in both eyes,
better eye with correction less than 20/60, but better than 20/200, or a
corresponding loss in visual field (RSA major disability codes 120-129).
LITERATURE
REVIEW
History of
Specialized Rehabilitation Services
The Beginning of
Separate Employment Programs
Early employment
programs for adults with blindness or severe visual impairment were established
on the campuses of residential schools serving blind students. The country’s first employment program
opened in 1840 at the Perkins Institution for the Blind (Obermann, 1965). Given the virtual nonexistence of employment
opportunities for persons who were blind or visually impaired, the program was
developed to assist the school’s graduates in finding jobs. Building upon its early successes, the Perkins’
employment program soon became available to all blind persons in the New
England area. Quickly, the number of
persons seeking employment exceeded available jobs, and in an effort to expand
placement options, Perkins established the nation’s first sheltered workshop in
1850. Although educational institutes
and private rehabilitation organizations in other states also established
sheltered employment facilities, these programs were few in number and, for the
most part, limited vocational training to piano tuning and to broom and mop
making (Magers, 1969).
The Emergence of
State Commissions or Agencies
Despite the
beginnings of a national network of service delivery, employment opportunities
for most blind Americans were isolated or nonexistent for the remainder of the
19th century. Moreover,
employment opportunities remained stagnant until the creation of a number of
state agencies serving blind adults resulted in an expanded blindness service
delivery system. The first of these
state agencies was located in Connecticut (Magers, 1969). Established by the state legislature in
1893, the Connecticut Agency for the Blind was responsible for providing
teaching in the homes of adults who were blind. After the turn of the century, other commissions or agencies
serving only consumers with blindness or visual impairment appeared in several
states (Obermann, 1965). These
commissions were established to administer the separate social, economic, and
medical state programs and to create or expand employment opportunities. The Massachusetts Commission for the Blind
was established in 1906 and was successful in placing a blind client in private
industry that same year. Early
commissions were also established in New Jersey and Ohio in 1908 (Magers). Before 1925, most of the industrial
placements were made by separate commissions and private agencies in Chicago,
Cleveland, Milwaukee, Minneapolis, Detroit, and Boston (Clunk, 1966). With the
establishment and growth of these public and private agencies, the blindness
service delivery system, as we know it today, began to emerge (Magers, 1978).
Early Federal
Rehabilitation Legislation
On June 2, 1920,
President Woodrow Wilson signed the Smith-Fess Act (P.L. 66-236), the nation’s
first civilian vocational rehabilitation legislation. The Act provided federal funding to states on a 50-50 matching
basis for the provision of vocational guidance, education, adjustment, and
placement services to individuals with physical disabilities (Rives,
1966). The Federal Board of Vocational
Education was given the responsibility for administering the new program. Because the Board already regarded home
economics as a legitimate training area, it is not surprising that the
homemaker placement was also considered a valid occupation for clients with
disabilities (Rubin & Roessler, 1995).
During the next
two decades, the state vocational rehabilitation programs provided few, if any,
services to consumers who were blind (Clunk, 1966; Koestler, 1976; Rives, 1966;
Rubin & Roessler, 1995). Clunk reported
that during 1936 “the general rehabilitation agencies for the sighted of the
country reported two blind persons as being rehabilitated” (p.145). For the most part, blind applicants were not
considered feasible for rehabilitation and were referred to the separate state
commissions and agencies serving blind persons. These commissions and agencies operated with limited budgets and
with no federal funding. Consequently,
consumers who were blind continued to receive minimal vocational services
(Magers, 1969).
Although
providing no direct federal funding, the passage of the Randolph-Sheppard
Vending Stand Act of 1936 (P.L. 74-732) appreciably expanded the employment
opportunities of blind adults. The Act
permitted the establishment of vending facilities in federal buildings to be
operated by blind persons and empowered the Commissioner of Education to
designate the “The State Commission for the Blind in each State, or in any
State in which there is no such commission some other public agency to issue
licenses to blind persons” (Randolph, 1965).
Clunk (1966) credited the successful outcomes of the Randolph-Sheppard
program with opening the doors to the promotion and employment of blind persons
in the United States and throughout the world.
Employment
opportunities continued to expand with the passage in 1938 of the Wagner-O’Day
Act (P.L. 75-739). The Act provided for
government purchase of products made by sheltered shops and led to the creation
of the National Industries for the Blind to coordinate government purchases
between the workshops and federal agencies.
The Wagner-O’Day Act began to stabilize and substantially expand
sheltered work opportunities at a time when economic conditions had previously
resulted in a loss of employment for many blind workers (Clunk, 1966).
The return of
veterans disabled during World War II gave rise to the next major civilian
rehabilitation legislation, the Barden-LaFollette Act of 1943 (P.L. 79-113)
(Rives, 1966). Signed by President
Franklin Roosevelt, the Barden-LaFollette Act provided the first federal-state
support for blind consumers and extended physical restoration services to
consumers with physical disabilities.
Koestler (1976) addressed the pronounced impact of the Act on the
stabilization and growth of specialized agencies and services in the following
statement.
“Because little
of this progress would have taken place without the specialized skills of the
organizations working with and for blind people, one of the most important
contributions of the Barden-LaFollette Act was the way it legislated these
organizations into partnership with the federal government. The Act specifically provided that any state
with a legally constituted commission or agency for the blind could assign to
it the administration of the federal-state vocational rehabilitation program
for visually disabled persons. For the
first time, state agencies for the blind, some of which had been in existence
for more than thirty years, were no longer solely dependent on the capricious
ups and downs of annual legislative appropriations. For the first time, they had sufficiently firm financial backing
to plan, staff, and organize their work on a systematic, comprehensive
basis. It was no wonder that some
called the Barden-LaFollette Act ‘the Magna Charta of the blind’.” (p. 232)
Current Status
of Separate Agencies
Currently, 25
states have a separate VR agency or commission which provides rehabilitation
services exclusively for consumers who are blind or visually impaired. Each of these agencies has a separate state
budget, spending authority, and plan for the provision of services to consumers
who are blind. In addition, in each of
the 25 states a general VR agency is responsible for the administration and
provision of services to the remainder of consumers with disabilities. Because some of the separate agencies
restrict services to those consumers with the most severe visual impairments,
those with less severe visual impairments (e.g., legally blind one eye, other
eye good) may be served by a general agency coexisting with a separate agency
in the same state.
In each of the
remaining 25 states, territories, and in Washington, DC, consumers who are
blind or visually impaired are served in a single (also referred to as general
or combined) VR agency which provides rehabilitation services to consumers with
all disabilities. In states with a
single (combined) agency, the types of service delivery systems may range on a
continuum from those having an identifiable subunit responsible for the
separate administration and service delivery of all specialized blindness
services to those having no separate administration and/or no specialized
service delivery staff for blindness services.
Position of
Consumer and Professional Groups
Whether
considering blindness a “mere physical nuisance” (Jernigan, 1986, p. 371) or a “serious psychological,
physiological, and cognitive blow” (Gallagher, 1988, p. 276), leaders within
the blindness community have consistently been staunch advocates for
specialized services and the preservation of separate agencies. In testimony delivered to the National
Council on Disability on March 24, 1997, Edwards reconfirmed this united
position when he reported that “Every organization of and for blind people
believes in the efficacy of separate state agencies for the blind.” Given the
paucity and ambiguity of empirical research on the strength of separate
agencies and the lack of evidence that general or combined agencies are equally
effective, this strong support appears to be largely based upon logical or
commonsense observations, case studies, and the genuine fear that specialized
services will not survive in general disability agencies.
Previous
Research on Efficacy of Specialized Agencies
For the most
part, case service data reported annually to RSA by the state-federal programs
are used in studies on the effects of agency structure on services to blind or
visually impaired consumers. Often,
researchers analyzing the annual case service reports have reported missing
data (National Accreditation Council for Agencies Serving the Blind and
Visually Handicapped [NAC], 1997) and, in some cases, data inconsistent with
that actually recorded in individual case records (Giesen, Graves, Schmitt,
Lamb, Cook, Capps, & Boyet, 1985).
In addition, researchers have encountered difficulties in categorizing
VR agencies by their organizational structure for comparative purposes. Because each state has great latitude for
structuring state rehabilitation agencies and because each state has its own
history and tradition, considerable variability in agency structure is found
among rehabilitation agencies.
Differences are further compounded by individual state mandates (e.g.,
services to both children and adults), state financial commitments,
opportunities for outsourcing, and composition of professional staff. Thus, broad based differences among state VR
agencies have confounded efforts to create a single, accepted agency structure
classification system. Issues regarding
RSA data and agency structure classification have added complexity in the
comparisons studies presented below.
The Mallas Study
In a report to the National Council of State
Agencies for the Blind, Management Services Associates (1975) concluded that
“the strongest, most effective and most dynamic (in respect to impact of
services on clients and the breadth of spectrum of services offered to clients)
systems are those in separate agency status” (p. 22). In the same report, organizational structure was reported to be
less important than the presence of strong agency leadership having direct
access to the governor and legislature.
Referred to as the Mallas study, this investigation was the first major
attempt of the blindness field to respond to the growing trend in state
government to create large umbrella-type human services organizations for the
provision of generic social and rehabilitative services (Hopkins, 1991). Unfortunately, the absence of sufficient
documentation of research methodology and supporting data has caused many to question
the validity of Mallas’s findings (viz., JWK, 1981; Kirchner, 1982).
The J. W. K.
Study
In a 1981 study
funded by the Rehabilitation Services Administration (RSA) and conducted by JWK
International Corporation, the effects of administrative structure on service
delivery to rehabilitation clients reporting blindness or visual impairment
were again examined. Rehabilitation
agencies were categorized into three administrative types according to a decision-tree
procedure based on answers to questions on organizational structure. Of the three types, administrative type C
was the smallest and most homogeneous group.
Of the 14 type C agencies, 13 had separate state plans for services to
blind or visually impaired consumers.
Administrative type B was the largest group. Although almost half of the type B agencies had a separate state
plan, the majority of the directors did not have the authority to initiate
formal contacts with the governor or state legislature. Administrative type A included 18 agencies
and was the least homogeneous group.
While three of these agencies had a separate state plan, most of the
agencies did not have a separate legislative appropriation for VR services to
blind consumers nor did the majority of directors have authority to initiate
formal contact with the governor or state legislature. Comparisons were made among the three
structure groupings on selected rehabilitation process and outcome variables. Overall research results indicated that (a)
regardless of agency structure, blind consumers were served better by
counselors with specialized caseloads; (b) the type of administrative structure
had only a slight relationship to outcome; and (c) there was no evidence to
indicate that one administrative structure grouping was more cost-effective
than another administrative structure.
Of particular
concern in investigating comparisons of agency types were the substantial
differences between state rehabilitation programs within structure groupings
and the resulting lack of a consensus within the field regarding a valid
classification method. JWK’s classification system was essentially based
on the results of 12 “administrative structure” questions completed by each
state agency. Given the diversity of organizational structures, it is not
surprising that six administrative types were originally identified, although
these were ultimately collapsed into three types.
Kirchner and
Peterson Findings
In a later
study, researchers from the American Foundation for the Blind (Kirchner &
Peterson, 1982) responded to the classification problem by using the official
RSA designation of state agencies as their basis for categorizing
agencies. In this classification
system, each state agency is designated as either a “General” or “Blind”
agency. Comparisons of the two agency
types were based on analysis of the RSA database of all rehabilitation cases
closed in 1971. Although not the most
current at that time, this database was chosen to take advantage of a special
study done by the Social Security Administration which included data on
employment earnings of consumers 1 year after closure. As with the JWK study,
results were mixed with small or no differences found on selected outcome
variables between the two agency types.
Of special note is that although the analysis of employment and earnings
1 year after closure showed no difference between agency types, visually
impaired clients of separate (Blind) agencies tended to be members of
demographic groups that are generally considered to be more socially
disadvantaged. For example, separate
agencies served more older women and more African American consumers than did
general agencies. Kirchner and Peterson
also noted that no data were available on the proportions of clients with
multiple disabilities served in the two types of agencies.
NAC Study
More recently,
the National Accreditation Council for Agencies Serving the Blind and Visually
Handicapped (NAC) (1997) published its report comparing rehabilitation outcomes
for consumers served in separate and general agencies. As in the Kirchner and
Peterson study, the official RSA “Blind” (Separate) or “General” designation
was used in categorizing agencies. In developing the NAC report, selected
descriptive data from the 1994 database were requested from RSA. Results showed that separate agencies
reported a higher rate of competitive closures, a lower rate of homemaker
closures, and higher average weekly earnings for closures than were reported by
general agencies. Although the amount
of time spent in the VR program was essentially the same for both agency types,
the average cost of services was found to be $600 more for clients closed from
separate agencies.
RRTC Agency
Classification Study
In a 1996 study,
Talor, Maxson, Johnson, and Robertson developed questions to classify state
agencies serving consumers with blindness or visual impairment. Four administrative structure types were
identified on the basis of state agency responses to eight questions regarding
line of authority, funding, operating procedures, and presence of a separate
state plan for the 1989 fiscal year. As expected, agencies classified as
“Separate” were the most similar with all but one state reporting affirmatively
to questions on agency administrator status, presence of a separate state plan,
budget authority, and administrator reports to a governor or cabinet-level
secretary. Agencies classified as
“Combined” reported 100% agreement for the question on reporting to the head of
another agency and 80% agreement for another three key questions indicating
some form of specialized administration of services. Agencies classified as “Partially-Combined” were in 100%
agreement on the key question regarding direct line authority over all services
except vocational rehabilitation case management. Talor et al. described this group as a variation of the
“Combined” type in which the agency administrator has full line authority over
some agency personnel (e.g., vending facility, rehabilitation teaching) but not
those performing VR case management. As
in the JWK study, agencies classified as “General” were the most diverse with
agencies reporting only 50% to 80% agreement in response to those questions
assessing general agencies. The overall
purpose of the Talor et al. study was to develop a classification system that
potentially could be used in subsequent investigations of relationships of
agency structure to rehabilitation process and outcome variables.
Summary of the
Literature Review
Rehabilitation
consumers and practitioners in the blindness rehabilitation field accept,
without equivocation, the premise that the separate agency delivery system is
critical to ensuring quality services and outcomes. Further, they believe that the opportunities for specialized
blindness services by qualified staff would not long survive in a generic
service delivery environment. Although
opposing disability groups have called for the end of federal VR funding of
separate agencies serving only those consumers who are blind or visually
impaired, there have been few empirical studies investigating the effects of
agency structure on rehabilitation services and outcomes. This review confirmed that (a) the
heterogeneity of administrative structures has complicated the process of making
valid comparisons of rehabilitation programs, (b) the mixed findings from
studies have not provided conclusive evidence that separate agencies are more
effective nor have they provided evidence that general agencies are equally
effective, and (c) additional research is needed. In response, this present study investigated and reported
characteristics, services, and outcomes for blind or visually impaired
consumers served in different agency structure types.
METHOD
Subjects
The data for the
present study were selected from the 1989 RSA-911 database. This database
includes slightly more than 613,000 records from state-federal VR clients whose
cases were closed in fiscal year 1989. Of those, we were interested in cases
with major disabling conditions of blindness or visual impairments. Thus, in
the first round of case selection, the 38,387 cases with RSA codes 100-149 for
the primary disabling condition were retained, and all other cases were
dropped. In the second round of case selection, cases served in Washington, DC
and the US Territories (1,890 cases) were dropped, leaving a total population
size of 36,497 cases. This is the number of cases used in most analyses, though
deviations from this population size occurred with some variables where there
were data-entry errors and/or missing data.
The 1989 RSA-911
Database
The 1989 RSA-911
database was obtained from the RSA Data Management Unit and transferred from
tape to CD-ROM as an ASCII text file. The corresponding Data Processing
Documentation issued on April 9, 1990 was also obtained and used to identify
the structure of the database for further processing.
Converting the
Data into an SPSS Data File
The
documentation for the 1989 RSA-911 database was used to define the beginning
and ending columns for each variable in an SPSS 7.5.1 for Windows 95/NT command
syntax file. The data were read as a fixed width ASCII text file. Most
variables were defined as numeric variables and the remaining variables were
defined as string variables to accommodate alphabetic character entries.
Descriptive
variable labels were assigned to each variable with SPSS commands, and labels
for each possible value of a variable were assigned where appropriate. In order
to facilitate future comparisons with the 1994 data set, the Reporting Manual
for the Case Service Report (for the 1994 RSA-911 database) was obtained and
variables that were common between the two databases were labeled in accordance
with the 1994 documentation; otherwise, labels were assigned according to the
1989 documentation.
Database
Cleaning and Variable Recoding
The data were
inspected for missing, impossible or invalid codes, and inconsistencies between
selected variables. Some variables were recoded so as to exclude invalid values
or to extract specific categories from existing variables. User-defined missing
values were used to prevent invalid codes from being confused with valid data
and to allow them to be treated separately from cases where data were
explicitly coded as having been “Not Reported.”
Some variables
not explicitly stored in the database were computed from existing variables
(e.g., age at application was computed from date of birth and date of
application). In computing age, some cases were found to have two-digit birth
year codes that were unlikely (for example, 97) unless they represented people
born in the 1890s, so all birth year codes were converted to four-digit codes
to accurately handle these cases. Other new variables were simply recoded forms
of existing variables with new labels selected by the authors for the purposes
of the present study. For example, the level of vision of a client was a
recoded form of the major disabling condition recorded in the RSA-911 database,
as described below.
Vision
Classification
For the present
study, each client was classified into one of three levels of vision. The major disabling condition variable in
the database was recoded to represent cases with RSA codes 100-119 as “Legally
Blind” (20/200 in better eye or limitation in field with less than 20 degrees),
codes 120-129 as “Visually Impaired” (better eye with correction less than
20/60, but better than 20/200, or corresponding loss in visual field), and
codes 130-149 as “Some Visual Loss” (blindness one eye or visually impaired,
other eye better than 20/60). Analyses
were also performed using four levels of vision by dividing the Legally Blind
group into clients with no light perception and clients with severe visual
impairments (legally blind), but the results were similar enough to the
analyses based on three categories that the analyses based on four vision
categories were not reported here.
Status Codes
In tracking the
vocational rehabilitation process, RSA has developed a standard coding system
for use by VR agencies. The process is
categorized into statuses represented by two-digit codes. One of several status codes is assigned to a
case at the time of closure. A case may
be closed as not accepted for services from applicant status (08 from 02); as
not accepted for services after extended evaluation status (08 from 06); as
rehabilitated (26); as not rehabilitated after an Individualized Written
Rehabilitation Program (IWRP) was initiated (28); or as not rehabilitated
before an IWRP was initiated (30).
Thus, clients not accepted for services were status 08 closures, while
those accepted for services were status 26, 28, or 30 closures. Statuses 28 and
30 are both unsuccessfully rehabilitated cases, differing only in whether
services had been initiated by the time of closure. Status 28 clients had
received at least some services before the case was closed, while status 30
clients had not yet received services.
It is noteworthy that the RSA and the Council
of State Administrators of Vocational Rehabilitation (CSAVR) are collaborating
in an ongoing streamlining initiative to increase the effectiveness and
efficiency of the state-federal VR program.
As a result of this initiative, Schroeder (1998) has reported actions
undertaken by many state VR agencies to implement innovative management
information systems with expectations these changes will result in more
responsive service delivery systems.
Clearly, major improvements in the data reporting process will also
entail a revision of the current status coding system described in this study.
Focus of
Analysis
Pursuant to the
above description of status codes, it should be noted that an important focus
of the present analysis is on consumers who were accepted for VR services and
services were initiated as planned in their Individualized Written
Rehabilitation Programs. It was
reasoned that the impact of different agency structure types will be manifest
most meaningfully for clients who actually receive a planned series of services
within the given agency structure type.
At the same time, it is recognized that there also may be some
“processing” differences between agency structure types that may influence
whether and how clients reach the stage of delivery of services. Therefore, in the reporting of results,
findings may be based on all applicants for services on some measures (such as
acceptance rates, demographics). At
other times, when most meaningful, results may be based on applicants and/or
consumers accepted for services and actually receiving services and closed in
statuses 26 or 28 (such as for number of services received, cost of services).
Agency
Classification
In order to
facilitate comparisons with previous studies, the current study uses the
official RSA designation of state agencies for categorizing agencies. In this classification system, each state
agency is designated as either a “General” or “Blind” agency. Rehabilitation consumers reporting visual
impairment as their major disabling condition were categorized for analysis
purposes as either receiving services from
Blind (hereafter referred to as Separate) agencies or from General
agencies for the 1989 fiscal year. (A
small number of consumers reporting visual impairments in states with Separate
blindness agencies were served in General agencies. These were included with
the General agency analysis.) Separate
agencies were those reporting a separate administrator, separate budget
authority, and separate state plan for provision of services to blind or
visually impaired persons. All other
agencies were designated as General agencies. These agencies provided
rehabilitation services to all disability groups including persons with visual
impairments.
Case service
data from 74 state VR agencies were included on the FY 1989 database obtained
from RSA. (Data from the Nebraska
agency for the blind were not available.)
Of these 74 VR agencies, 24 were identified as Separate agencies and the
remaining 50 were identified as General agencies. The latter included 25 General (sometimes referred to as Combined
or Single) agencies providing VR services to all consumers with disabilities in
their states plus 25 General agencies coexisting in states with Separate
agencies for the provision of services to persons who are blind (see
Appendix). In other words, in about
half the states, a Separate agency served consumers who are blind and coexisted
with a General agency serving other disability groups which may also have
served a limited number of consumers with visual impairments. In the other half of the states, a General
or Combined agency served all consumers with disabilities, including those with
a primary disability of blindness or visual impairment.
Data Analysis
Analysis was
directed toward providing comparisons of demographic and disability
characteristics, services, and outcomes of consumers with blindness or visual
impairment served in Separate and General agencies. SPSS version 7.5.1 for Windows 95/NT was used for all
analyses. Because the data set is a census
of blindness VR cases closed in 1989 and can be considered population data,
descriptive indices were used to report collective characteristics of this
population. Thus, these data provide
reliable population parameters for VR cases closed in FY 1989. Statistical tests--for example between
agency type groups or levels of vision--were not employed since such techniques
are designed to test hypotheses and estimate population parameters from samples. Because population data are available, such
tests are not necessary or appropriate.
Even if statistical tests were applied, the increased power from the
extremely large number of cases would find small differences to be
“statistically significant” thus attaching misleading importance to trivial
differences. It is recommended that
interpretations be guided by the apparent “practical significance” of
differences as judged by readers who are accustomed to dealing with the
measures and indices in the context of program administration. Therefore, this monograph presents tables of
means, proportions, and percentages and highlights those differences and
similarities that are of practical interest to readers. It is hoped that these data will serve to
provide rehabilitation professionals with critical information pertaining to
the debate over the efficacy of Separate agencies for consumers who are blind or visually impaired.
RESULTS
The RSA-911
report of VR consumers closed in fiscal
year 1989 was the source for these results.
From this database, records of the 36,497 consumers having a primary
disability of visual impairment (RSA codes 100-149) from the 50 states were
selected for analysis. Unless otherwise
noted, deviations from this sample size occurred only in cases where there were
data-entry errors and/or missing data.
Sample
Characteristics
Although many
cases had incomplete records, basic demographic data were available for nearly
all cases. Of the 36,497 cases, 53.3%
were female (n = 19,450), 46.7% were male (n = 17,036), and 0.03% were missing
data on client sex (n = 11). Approximately 77.9% of the clients in the sample
were White (n = 28,447), 18.7% were African Americans (n = 6,820), 1.3% were
Asian or Pacific Islanders (n = 480), 0.8% were American Indians/Alaskans (n =
278), and data on race were not reported for 1.3% of the sample (n = 472).
Hispanic origin is recorded separately from race in the RSA-911, and 8.8% of
the clients were of Hispanic origin (n = 3,215), while 90.4% were not (n =
32,977), and 0.8% were missing data (n = 305) on this variable. The mean age of
the clients was 44.6 years (SD = 18.79), based on the 35,213 cases for which an
age could be determined.
Separate
agencies served 51.0% of the consumers (n = 18,621), while the remaining 49.0%
of the consumers (n = 17,876) were served by General agencies. A breakdown of the cases by closure status
revealed that 29.0% (n = 10,572) of the cases were not accepted for services
(status 08 from 02), 1.6% (n = 597) of the cases were not accepted for services
after extended evaluation (status 08 from 06), 51.7% (n = 18,881) were
successfully rehabilitated, 13.7% (n = 5,013) were closed not rehabilitated
after services were initiated (status 28), and 3.9% (n = 1,434) were closed not
rehabilitated before services were initiated (status 30).
Research
Question 1: What are the demographic and disability characteristics of blind or
visually impaired consumers served in the federal-state VR program?
Levels of visual
impairment. Of the total number of VR
consumers with a primary disability of visual impairment, almost half (47.4%)
were Legally Blind (20/200 in the better eye or less than 20 degrees
field). Of the remainder, 11.7% were
Visually Impaired (better eye, with correction, less than 20/60, but better
than 20/200; or corresponding loss in visual field) and 40.9% had Some Visual
Loss (blindness one eye or other visual impairment, but more than 20/60 in the
better eye).
(Image of figure
one has been replaced with text description.)
Title: Consumers
by Level of Vision and Agency Structure
Subtitle:
Separate agencies serve more consumers who are legally blind.
Figure one
reports that in Separate Agencies 52.2% of consumers are “Legally Blind,” 10.3%
are “Visually Impaired,” 37.6% have “Some Vision Loss.” In General Agencies, 42.4% are “Legally
Blind,” 13.1% are “Visually Impaired,” and 44.4% have “Some Vision Loss.
Figure 1 shows
the proportion of consumers in each level of vision by agency structure. While more than half (52.2%) of the
consumers served in Separate agencies were Legally Blind, only 42.4% of the
consumers served in General agencies were Legally Blind.
Race and
ethnicity. Overall, a slightly smaller
percentage of White consumers were found in Separate agencies (77.9%) than in
General agencies (80.0%). Percentages
of consumers by race, level of vision, and agency structure type are reported
in Table 1. Race is subgrouped into
three levels of vision loss from most severe to least severe (Legally Blind,
Visually Impaired, and Some Visual Loss).
For consumers in the Legally Blind group, Separate agencies served 1.8%
fewer Whites, 3.5% more African Americans, 0.4% fewer American
Indians/Alaskans, and 1.4% fewer Asians/Pacific Islanders than did General
agencies. For consumers in the Visually
Impaired group, Separate agencies served 2.5% fewer Whites, 3.9% fewer African
Americans, 0.6% fewer American Indians/Alaskans, and 0.9% fewer Asians/Pacific
Islanders. For consumers in the Some
Visual Loss group, Separate agencies served 2.7% fewer Whites, 4.3% more
African Americans, 0.5% fewer American Indians/Alaskans, and 1.1% fewer Asian/Pacific
Islanders.
Overall,
Separate agencies served considerably more consumers of Hispanic origin (12.2%)
than did General agencies (5.4%).
Separate agencies served 2.8% more Hispanics (7.5% vs. 4.7%) in the
Legally Blind group, 5.7% more Hispanics (10.1% vs. 4.4%) in the Visually
Impaired group, and 13.2% (19.4% vs. 6.2%) more Hispanics in the Some
Visual Loss group than did General agencies.
Table one has
been replaced with a text description.
Table One: Race
of Consumers by Level of Vision and Agency Structure
Among Legally
Blind consumers served in Separate Agencies, 79.3% were White, 19.3% were
African American, 0.4% were American Indian/Alaskan, and 0.9% were
Asian/Pacific Islander.
Among Legally
Blind consumers served in General Agencies, 81.1% were White, 15.8% were
African American, 0.8% were American Indian/Alaskan, and 2.3% were
Asian/Pacific Islander.
Among Visually
Impaired consumers served in Separate Agencies, 77.6% were White, 21% were
African American, 0.5% were American Indian/Alaskan, and 0.8% were
Asian/Pacific Islander.
Among Visually
Impaired consumers served in General, 80.1% were White, 17.1% were African
American, 1.1% were American Indian/Alaskan, and 1.7% were Asian/Pacific
Islander.
Among consumers
with Some Vision Loss served in Separate Agencies, 76.2% were White, 22.6% were
African American, 0.7% were American Indian/Alaskan, and 0.5% were
Asian/Pacific Islander.
Among consumers
with Some Vision Loss served in General Agencies, 78.9% were White, 18.3% were
African American, 1.2% were American Indian/Alaskan, and 1.6% were
Asian/Pacific Islander.
Sex. A larger percentage of the total consumers
from Separate agencies were female (56.1%) compared with consumers of General
agencies (50.4%). With respect to
levels of vision, the percentage of female consumers in the Legally Blind group
was similar in Separate and General agencies (54.6% vs. 54.7%). This was not true in the other vision groups
where the percentage of female consumers was larger for Separate agencies in
the Visually Impaired group (57.4% vs. 51.3%) and Some Visual Loss group (57.9%
vs. 46.0%) than for General agencies. Figure 2 shows these data graphically.
(Image of figure
two has been replaced with text description.)
Title: Female
Consumers by Vision and Agency Structure
Subtitle:
Separate agencies serve more females.
Figure two
reports that in Separate Agencies 54.6% of
“Legally Blind” consumers are female;
57.4% of “Visually Impaired”
consumers are female; 57.9% of “Some
Vision Loss” consumers are female. In
General Agencies, 54.7% of “Legally Blind” consumers are female; 51.3% of
“Visually Impaired” consumers are female; and 46.0% of “Some Vision Loss”
consumers are female.
Age. The mean age was greater for consumers of
Separate agencies (M=46.4) compared with consumers of General agencies
(M=42.8). Comparisons of means by level of vision showed consumers in Separate
agencies were older in the Visually Impaired group (M = 48.6 vs. 44.7) and
older for the Some Visual Loss group (M = 46.1 vs. 38.4). The mean age of consumers in Separate
agencies and General agencies was approximately the same for the Legally Blind
group (M = 46.3 vs. 46.9). See Figure 3 for a graphical representation
of these data.
(Image of figure
three has been replaced with text description.)
Title: Age of
Consumers by Vision and Agency Structure
Subtitle:
Legally blind consumers are similar in age.
Figure three
reports that in Separate Agencies the mean age of “legally blind” consumers
is 46.3% years; the mean age of
“Visually Impaired” consumers is
48.6 years; and the mean age of “Some Vision Loss” consumers is 46.1
years. In General Agencies, the mean
age of “Legally Blind” consumers is 46.9 years; the mean age of “Visually Impaired” consumers is 44.7 years;
and the mean age of “Some Vision Loss”
is 38.4 years.
Education. Overall, consumers of Separate agencies
reported fewer years of education (M=10.4) than consumers in General agencies
(M=11.2). Moreover, as shown in Figure
4, this finding was true for consumers from Separate agencies for all levels of vision loss.
(Image of figure
four has been replaced with text description.)
Title: Education
by Vision and Agency Structure
Subtitle:
Consumers in Separate Agencies have less education.
Figure four
reports that in Separate Agencies 11.0% of consumers are “Legally Blind,” 10.1%
are “Visually Impaired,” 9.8% have “Some Vision Loss.” In General Agencies,
11.4% are “Legally Blind,” 11.1% are “Visually Impaired,” and 11.0% have “Some
Vision Loss.
Transfer
payments. Table 2 shows that a higher
proportion of consumers of Separate agencies received some type of public
support during the VR process than consumers of General agencies. Public support was further grouped into
either public assistance (AFDC, general assistance, and other public
assistance) or Social Security (SSI and SSDI).
Overall, Separate agencies served more consumers who received public
assistance (13.8% vs. 12.4%) and more consumers who received SSI or SSDI (39.3%
vs. 29.8%) when compared with General agencies.
Table two has
been replaced with a text description.
Table Two:
Proportion of Clients Receiving Transfer Payments
15% of Legally
Blind consumers served in Separate Agencies received Public Assistance, while
11% of Legally Blind consumers served in General Agencies received Public
Assistance. 52.5% of Legally Blind consumers served in Separate Agencies
received Social Security, while 48.8% of Legally Blind consumers served in
General Agencies received Social Security.
12.6% of
Visually Impaired consumers served in Separate Agencies received Public
Assistance, while 15.6% of Visually Impaired consumers served in General
Agencies received Public Assistance. 29.3% of Visually Impaired consumers
served in Separate Agencies received Social Security, while 22.4% of Visually
Impaired consumers served in General Agencies received Social Security.
11.8% of
consumers with Some Vision Loss served in Separate Agencies received Public
Assistance, while 12.8% of consumers with Some Vision Loss served in General
Agencies received Public Assistance. 14.6% of consumers with Some Vision Loss
served in Separate Agencies received Social Security, while 10.8% of consumers
with Some Vision Loss served in General Agencies received Social Security.
Secondary
disability. Overall, a substantially
larger percentage of consumers of Separate agencies reported secondary
disabilities (48.6%) than were reported in General agencies (37.3%). Moreover, these findings were true for all
vision levels, as shown in Figure 5.
(Image of figure
five has been replaced with text description.)
Title: Secondary
Disabilities by Vision and Agency Structure
Subtitle:
Consumers of Separate Agencies have more secondary disabilities.
Figure five
reports that in Separate Agencies 49.2% of
“Legally Blind” consumers have secondary disabilities; 53.6%
of “Visually Impaired” consumers have secondary disabilities; and 46.4%
of “Some Vision Loss” consumers have secondary disabilities In General Agencies, 41.1% of “Legally Blind”
consumers have secondary disabilities;
42.6% of “Visually Impaired” consumers have secondary disabilities; and 32.1% of “Some Vision Loss” consumers
have secondary disabilities.
Research
Question 2: What are the acceptance
rates, average number of services received,
average cost of services, and duration of services for consumers with
blindness or visual impairments served in Separate agencies and General
agencies?
Acceptance
rates. Overall, Separate agencies
accepted 67.7% of all consumers applying for VR services, while General
agencies accepted 71.2% of all consumers applying for VR services. In terms of severity of vision loss,
Separate agencies accepted 2.3% more
consumers in the Legally Blind group, 1.0% fewer consumers in the Visually Impaired
group, and 14.8% fewer consumers in the Some Visual Loss group than did General
agencies. Figure 6 displays the acceptance rates broken down by level of vision
and agency type.
(Image of figure
six has been replaced with text description.)
Title:
Acceptance Rates by Vision and Agency Structure
Subtitle:
General Agencies have a higher acceptance rate for consumers with more vision.
Figure six
reports that in Separate Agencies
“Legally Blind” consumers have a 79.5% acceptance rate; “Visually Impaired” consumers have a 74.1%
acceptance rate; and “Some Vision Loss” consumers have a 49.5% acceptance
rate. In General Agencies, “Legally
Blind” consumers have a 77.2% acceptance rate; “Visually Impaired” consumers
have a 75.1% acceptance rate; “Some Vision
Loss” consumers have a 64.3% acceptance rate.
Average number
of services received. Of the subgroup
of consumers who were accepted for VR and services were initiated (those closed
in status 26 or status 28), Separate agencies provided a greater number of
services (M = 4.2) than General agencies (M = 3.8). From this subgroup, Legally Blind consumers in Separate
agencies received an average of 4.6 services, while Legally Blind consumers in
General agencies received an average of 3.9 services. Visually Impaired consumers in Separate agencies and General
agencies received an equal number of services (M = 3.8), while consumers with
Some Visual Loss received slightly fewer services in Separate agencies (M =
3.5) than those in General agencies (M = 3.6). See Table 3 for a summary of
number of services received.
Table three has
been replaced with a text description.
Table Three:
Consumers who were Accepted for and Received VR Services (status 26 & 28)
Among Legally
Blind consumers served in Separate Agencies, the average number of services
received was 4.6; the average cost of services was $3,961; and the average
duration of services was 2.4 years. Among Legally Blind consumers served in
General Agencies, the average number of services received was 3.9; the average
cost of services was $ 2,469; and the average duration of services was 2.1
years.
Among Visually
Impaired consumers served in Separate Agencies, the average number of services
received was 3.8; the average cost of services was $ 3,432; and the average
duration of services was 2 years. Among Visually Impaired consumers served in
General Agencies, the average number of services received was 3.8; the average
cost of services was $2,461; and the average duration of services was 2.1
years.
Among consumers
with Some Vision Loss served in Separate Agencies, the average number of
services received was 3.5; the average cost of services was $ 2,436; and the
average duration of services was 1.9 years. Among consumers with Some Vision
Loss served in General Agencies, the average number of services received was
3.6; the average cost of services was $1,899; and the average duration of
services was 2.2 years.
Average cost of
services. For all consumers, Separate agencies reported expenditures of $2,427
per consumer, while General agencies reported expenditures of $1,571 per
consumer. Moreover, Separate agencies
reported higher average expenditures across all levels of vison than did
General agencies. Of the subgroup of
consumers who were accepted and VR services were initiated (closed status 26
and 28), the average cost of services was greater in Separate agencies (M =
$3,597) when compared with the average cost of services provided by General
agencies (M = $2,241). See Table 3 for
a summary of costs by level of vision loss and by agency structure for
consumers who received services and were closed status 26 and 28.
Duration of
services. Of the subgroup of consumers
who were accepted for and received VR services (closed status 26 and status
28), the average length of services for those from Separate agencies was 2.2
years, while the average length of services for those from General agencies was
2.1 years (see Table 3). Consumers
reported as Legally Blind were served longer in Separate agencies (M = 2.4) than
in General agencies (M = 2.1). This was
not true for clients in the Visually Impaired and Some Visual Loss groups. These groups were served for a shorter
period in Separate agencies than in General agencies (see Table 3)
Research
Question 3: What are the vocational rehabilitation outcomes, as measured by (a)
type of closure, (b) work status at closure, and (c) self-support for consumers
served in Separate and General agencies?
Rehabilitation
rate. Separate agencies rehabilitated
(closed status 26) 1.9% fewer consumers (50.8% vs. 52.7%) who applied for VR
services than did General agencies. Of
the subgroup of consumers who were accepted and VR services were initiated,
80.4% were closed rehabilitated (status 26) in Separate agencies and 77.7% were
closed rehabilitated (status 26) in General agencies. In this subgroup, Separate agencies closed a higher percentage in
the Legally Blind group (79.6% vs. 78.9%), in the Visually Impaired group
(80.9% vs. 78.4%), and in the Some Visual Loss group (82.0% vs. 76.0%) than did
General agencies (see Figure 7).
(Image of figure
seven has been replaced with text description.)
Title:
Rehabilitation Rate (Consumers Receiving Services)
Subtitle:
Separate Agencies have a higher rehabilitation rate.
Figure seven reports
that in Separate Agencies, “Legally Blind consumers have a 79.6% rehabilitation
rate; “Visually Impaired” consumers
have a 80.9% rehabilitation rate; and
“Some Vision Loss” consumers have a 82% rehabilitation rate. In General Agencies, “Legally Blind”
consumers have a 78.9% rehabilitation rate; “Visually Impaired” have a 78.4%
rehabilitation rate; and “Some Vision
Loss” consumers have a 76% rehabilitation rate.
Work status at
closure. Of the total number of Legally
Blind consumers applying for services, Separate agencies reported a higher
percentage of Competitive closures (37.7% vs. 32.9%); a higher percentage of
Sheltered Employment closures (7.3% vs. 4.3%); a higher percentage of
Self-employed closures (5.6% vs. 2.1%); a higher percentage of BEP closures
(2.0% vs. 1.7%); a lower percentage of Homemaker closures (46.9% vs. 58.1%);
and a lower percentage of Unpaid Family Worker closures (0.5% vs. 0.9%). Work statuses for all consumers by level of
vision and agency structure are reported in Table 4.
Table four has
been replaced with a text description.
Table Four: Work
Status at Closure
Among Legally
Blind consumers served in Separate Agencies, 37.7% were Competitive closures,
7.3% were Sheltered closures, 5.6% were Self-Employed closures, 2% were BEP
closures, 46.9% were Homemaker closures, and 0.5% were Unpaid Family Worker
closures.
Among Legally
Blind consumers served in General Agencies, 32.9% were Competitive closures,
4.3% were Sheltered closures, 2.1% were Self-Employed closures, 1.7% were BEP
closures, 58.1% were Homemaker closures, and 0.9% were Unpaid Family Worker
closures.
Among Visually
Impaired consumers served in Separate Agencies, 45.6% were Competitive
closures, 1.4% were Sheltered closures, 7.6% were Self-Employed closures, 0.6%
were BEP closures, 44.2% were Homemaker closures, and 0.6% were Unpaid Family
Worker closures.
Among Visually
Impaired consumers served in General Agencies, 54.5% were Competitive closures,
2.3% were Sheltered closures, 2.8% were Self-Employed closures, 0.5% were BEP
closures, 39.9% were Homemaker closures, and 0.1% were Unpaid Family Worker
closures.
Among consumers
reporting Some Vision Loss served in Separate Agencies, 52.2% were Competitive
closures, 1% were Sheltered closures, 8.5% were Self-Employed closures, 0.1%
were BEP closures, 37.5% were Homemaker closures, and 0.7% were Unpaid Family
Worker closures.
Among consumers
reporting Some Vision Loss served in General Agencies, 78.1% were Competitive
closures, 0.8% were Sheltered closures, 2.9% were Self-Employed closures, 0.1%
were BEP closures, 17.8% were Homemaker closures, and 0.3% were Unpaid Family
Worker closures.
A similar
pattern was reported for the subgroup of consumers in the Legally Blind group
who were accepted for services and received services. In this subgroup, Separate agencies reported a much higher
percentage of Competitive closures (37.7% vs. 32.9%); a higher percentage of
Sheltered Employment closures (7.3% vs. 4.3%), a higher percentage of BEP
closures (2.0% vs. 1.7%); a higher percentage of Self-employed closures (5.6%
vs. 2.1%); a considerably lower percentage of Homemaker closures (46.9% vs.
58.1%); and a lower percentage of Unpaid Family Worker closures (0.5% vs.
0.9%). In the Visually Impaired group,
Separate agencies closed a lower percentage of consumers in Competitive (45.6%
vs 54.5%); a lower percentage in Sheltered Employment (1.4% vs. 2.3%); a higher
percentage in Self-employment (7.6% vs. 2.8%); an almost equal percentage in
BEP (0.6% vs. 0.5%); a higher percentage in Homemaker (44.2% vs. 39.9%); and a
higher percentage in Unpaid Family Worker (0.6% vs. 0.1%). In the Some Visual Loss group, Separate
agencies closed a lower percentage of Competitive (52.2% vs. 78.1%); a slightly
higher percentage of Sheltered Employment (1.0% vs. 0.8%); a higher percentage
of Self-employed (8.5% vs. 2.9%); a higher percentage of Homemakers (37.5% vs.
17.8%); and a higher percentage of Unpaid Family Workers (0.7% vs. 0.3%).
Self-support.
For the subgroup of consumers who were accepted and services were initiated
(closed in status 26 and status 28), Table 5 shows the percentages of consumers
who reported Client Income (defined by RSA as earnings, interest, dividends,
and rent) as their primary source of support at acceptance and at closure by
level of vision and agency structure.
Of this subgroup of consumers who received VR services, 20.5% served in
Separate agencies reported Client Income as their main source of support at
acceptance, while 19.2% served in General agencies reported Client Income as
their main source of support at acceptance.
Of this same subgroup, 64.2% served in Separate agencies reported Client
Income as their main source of support at closure, while 46.5% served in General
agencies reported Client Income as their main source of income at closure.
Table five has
been replaced with a text description.
Table Five:
Self-Support - Consumers closed as Status 26 and 28
Among Legally
Blind consumers served in Separate Agencies, 14.6% were Self-Supporting at
Acceptance and 51% were Self-Supporting at Closure. Among Legally Blind
consumers served in General Agencies, 12.3% were Self-Supporting at Acceptance
and 27.1% were Self-Supporting at Closure.
Among Visually
Impaired consumers served in Separate Agencies, 22.8% were Self-Supporting at
Acceptance and 79.7% were Self-Supporting at Closure. Among Visually Impaired
consumers served in General Agencies, 19.4% were Self-Supporting at Acceptance
and 48.2% were Self-Supporting at Closure.
Among consumers
reporting Some Vision Loss served in Separate Agencies, 31.7% were
Self-Supporting at Acceptance and 83.8% were Self-Supporting at Closure. Among
consumers reporting Some Vision Loss served in General Agencies, 27.2% were
Self-Supporting at Acceptance and 70.3% were Self-Supporting at Closure.
DISCUSSION
The purpose of
this study was to examine the vocational rehabilitation experiences of
consumers who are blind or visually impaired.
More specifically, its purpose was to gain greater insight into how
these experiences may differ for persons with primary disabilities of visual
impairments who are served in Separate agencies and in General agencies. Consumers were categorized into three
groups, Legally Blind, Visually Impaired, Some Visual Loss, with the Legally
Blind group having the least vision and the Some Visual Loss group having the
most vision. Data from the 1989 RSA-911
national database were used for all analyses.
Comparisons of results from investigations of 1971 RSA data (Kirchner
& Peterson, 1982), 1977 RSA data (JWK, 1981) and 1994 RSA data (NAC, 1997)
have yielded mixed results. By
investigating characteristics, services, and outcomes of consumers served in
Separate and General agencies, this current study complements previous research
by permitting comparisons across studies on key variables.
Consumer
Characteristics
Overall
differences. Based upon the current
analyses, it is clear that consumers of Separate agencies have different
demographic and disability characteristics than do consumers of General
agencies. More specifically, when
compared with General agencies, a higher proportion of applicants of Separate
agencies:
have more severe
vision loss (i.e., 52.2% vs. 42.4% are Legally Blind);
are female
(56.1% vs. 50.4%);
are non-White
(22.1% vs. 20.0%);
are of Hispanic
origin (12.2% vs. 5.4%);
have secondary
disabilities (48.6% vs. 37.3%);
receive AFDC or
other public assistance (13.8% vs. 12.4%);
receive SSI or
SSDI (39.3% vs. 29.8%);
have less
education (M =10.4 vs. 11.2); and
are older (M =
46.4 vs. 42.8).
In commenting on
JWK findings that Separate agencies close a lower percentage of competitive
closures and a higher percentage of homemakers than do General agencies,
Kirchner (1982) questioned whether agency types differ in placement outcomes or
whether consumer demographics differ for agency types therefore affecting
employment outcomes. Results from the
current study indicate that consumers of Separate agencies are more socially
and economically disadvantaged than consumers of General agencies. If consumers who are older, less educated,
more severely disabled, more likely to be non-White, and more likely to receive
transfer payments experience greater barriers to employment, then any valid evaluation
of the efficacy of Separate agencies must consider differences in consumer
demographic and disability characteristics across agency types.
Vision
groups. Consumers of Separate agencies
are more socially and economically disadvantaged across all levels of vision
loss. While a higher percentage of
Legally Blind applicants of Separate agencies are African American, are
Hispanic, have secondary disabilities, and receive transfer payments than are
in General agencies, differences are more pronounced for the Visually Impaired
and Some Visual Loss groups. For
example, when comparing consumers of Separate agency and General agency in the
Some Visual Loss group, a higher proportion of applicants in Separate agencies:
are female
(57.9% vs. 46.0%);
have secondary
disabilities (46.4% vs. 32.1%);
are African
American (22.6% vs. 18.3%)
receive SSI or
SSDI (14.6% vs. 10.8%);
have less
education (M = 9.8 vs. 11.0);
are older (M =
46.1 vs. 38.4); and
are of Hispanic
origin (19.4% vs. 6.2%).
Current findings
are consistent with Kirchner and Peterson (1982) who also reported that
consumers in the other visually impaired (OVI) group served in Separate
agencies “were older; proportionately more of them were Hispanics and fewer
were Whites; and the levels of education were lower than was true for the OVI
clients served by General agencies” (p. 75).
Consumer
Services
Acceptance rates.
While Separate agencies accept a lower percentage of consumers in the
Visually Impaired and Some Visual Loss groups, it was not surprising to find
that they accept a higher percentage of consumers in the Legally Blind group
than do General agencies (79.5% vs. 72.2%). These results are consistent with
Kirchner and Peterson (1982) who also reported that Separate agencies accepted
more consumers who were legally blind and fewer consumers with other visual
impairments when compared with consumers accepted by General agencies. Moreover, JWK ( 1981) reported that Separate
agencies accepted a higher percentage of legally blind consumers than were
accepted by General agencies.
Although Separate agencies accept consumers
in the Visually Impaired group at close to the same percentage (74.1% vs.
75.1%), they accept a much lower percentage of consumers in the Some Visual
Loss group (49.5% vs. 64.3%) than do General agencies. Given that this finding
is consistent over time with the findings of both Kirchner and Peterson and
JWK, it is important to investigate reasons for this difference. An analysis of the subgroup of consumers in
the Some Visual Loss group who were not accepted for services (closed in status
08 from statuses 02 and 06) indicates that Separate agencies compared with
General agencies report the following reasons for closure:
unable to
locate/contact/moved (5.7% vs. 13.4%);
handicap too
severe (2.4% vs. 3.8%);
refused services
(11.7% vs. 20.1%);
death (0.8% vs.
0.8%);
client
institutionalized (0.2% vs. 0.6%);
transferred to
another agency (6.6% vs. 3.8%);
failure to
cooperate (5.7% vs. 16.3%);
no disabling
condition (28.6% vs. 10.6%);
no vocational handicap
(32.0% vs. 18.4%);
transportation
not feasible/available (0.1% vs. 0.1%); and
all other
reasons (5.6% vs. 12.1%).
Because Separate
agencies may restrict services to consumers with more severe visual
impairments, we expected and found that a higher percentage were closed for
reasons of “no disabling condition,” “transferred to another agency,” or “no
vocational handicap.” In addition, we
found that consumers in the not legally blind groups differ considerably in
Separate and General agencies on a number of socio-demographic characteristics
which have been found to be negatively related to labor force participation
(LaPlante, Kennedy, & Trupin, 1996).
It is reasonable to expect that major socio-demographic differences
would not only affect acceptance rates but also services, rehabilitation rates,
and types of work statuses. More
simply, consumers in the Some Visual Loss group in Separate agencies share one
overriding disability characteristic--degree of vision loss with consumers in
General agencies but differ considerably on other socio-economic
characteristics. Therefore, it is not
logical or methodologically adequate to evaluate the efficacy of agency types
based on their acceptance rates without controlling for obvious demographic and
disability differences.
Number of
services. Of the subgroup of consumers
who were accepted and services were
initiated, Separate agencies provide a higher number of services to those in
the Legally Blind group when compared with the number of services provided by
General agencies (M = 4.6 vs. 3.9).
Again, this finding is expected given that consumers in the Legally
Blind group in Separate agencies also spend more time in VR than the Legally
Blind group in General agencies.
Separate and General agencies provide essentially the same number of
services to the Visually Impaired group and the Some Visual Loss group. These results are also consistent with
findings that duration of services in Separate agencies is only slightly less
for the Visually Impaired and Some Visual Loss groups when compared to General
agencies. In our review of the
literature, comparative data reporting differences in the number of services
provided by different agency types were unavailable.
Cost of
services. It also came as no surprise that
the average cost of services in Separate agencies is higher for all three
vision groups when compared with the average cost of services in General
agencies. This finding is true for all
consumers including the subgroup of consumers who were accepted and services
were initiated. Cost of services can
be explained, in part, by differences in consumer characteristics and
therefore, types and number of services provided. It should be noted that Separate agencies provide a different
blend of services than do General agencies.
For example, the subgroup of Legally Blind consumers closed
rehabilitated (status 26) when compared with the same subgroup in General
agencies, received the following services:
(1) physical restoration services (54.4% vs. 44.7%);
(2) university training (8.5% vs. 7.8%);
(3) adjustment services (51.6% vs. 40.6%);
(4) business and vocational training (3.3% vs. 5.3%);
(5) on-the-job training (14.4% vs. 5.8%);
(6) counseling and guidance (80.2% vs. 64.2%);
(7) job referral (28.1% vs. 22.9%);
(8) transportation (35.6% vs. 28.0%);
(9) maintenance (24.1% vs. 16.3%); and
(10) job placement (24.5% vs. 20.3%).
A considerable difference was found in the blend of services provided to rehabilitated closures (status 26) for the Some Visual Loss group. Given the socio-demographic differences between agency types for the Some Visual Loss group, it is not surprising that consumers of General agencies were approximately 4 times more likely to receive university training (12.0% vs. 2.8%) and business/vocational training (8.4% vs. 1.6%) than consumers of Separate agencies. (Consumers of General agencies in the Some Visual Loss group are younger, more educated, more likely to be male, and less likely to have a secondary disability.)
Because R-911 data include only the total amount of money spent for purchased services, costs for different categories of services were unavailable and without additional information, there was no evidence to suggest that one agency type is more cost-effective than another. More importantly, most studies have reported that the cost of services is higher in Separate agencies than in General agencies. For example, JWK (1981) reported that Separate agencies spend more for services to legally blind consumers than do General agencies. They also reported that Separate agencies spend less, or the same, for services to the remaining visually impaired consumers. NAC (1997) reported the average cost of services was approximately $600 more in Separate agencies than in General agencies.
Understanding the potential effect of these findings on public policy and, therefore, the survival of specialized programs, a number of interpretations have been advanced within the rehabilitation community. Supporters of specialized programs may equate higher cost with positive outcomes (e.g., quality services), while opponents may equate higher cost with negative outcomes (e.g., duplication and waste). Given the probable relationship of socio-economic demographics to financial need policies, types, and number of services, etc., it is reasonable to expect a higher average cost of services in Separate agencies. Certainly, we can expect diverse responses from the rehabilitation field, given the oftentimes unique perspectives of blind consumers, administrators, and other stakeholders.
Duration of services. The average time (years) spent in VR is greater in Separate agencies for consumers in the Legally Blind group (M = 2.4 vs. 2.1) and less for consumers in the Visually Impaired (M = 2.0 vs. 2.1) and Some Visual Loss groups (M = 1.9 vs. 2.2) when compared to General agencies. Given the expectation that time spent in services would positively correlate with the number of services received, these results are consistent with those which indicate that Separate agencies provide 0.7 more services to consumers in the Legally Blind group, an equal number of services to consumers in the Visually Impaired group, and 0.1 fewer services in the Some Visual Loss group than do General agencies. NAC (1997) did not find any difference in the amount of time spent in services for consumers in Separate and General agencies in its report of 1994 data.
Consumer Outcomes
Rehabilitation rate. Rehabilitation rate is a valuable outcome measure used routinely in program evaluation. From the current study, we found that Separate agencies rehabilitate 50.8% of consumers applying for services, while General agencies rehabilitate 52.7% of those applying for services. Of the subgroup of consumers who were accepted and VR services were initiated (status 26 and 28 closures), Separate agencies rehabilitate 80.4%, while General agencies rehabilitate 77.7%. For the most part, these findings are consistent with other studies investigating agency structure. NAC (1997) reported that the overall rehabilitation rate was 2% higher for General agencies, but they also reported that the rehabilitation rate for consumers with secondary disabilities was 7% higher in Separate agencies. Further, Kirchner’s (1982) analysis of the RSA 1977 data indicated that the overall rehabilitation rate in Separate agencies was slightly higher for legally blind consumers than in General agencies (77% vs. 74%) but lower for all other visually impaired consumers (61% vs. 67%). Additionally, Kirchner and Peterson (1982) reported that Separate agencies rehabilitated a higher percentage of legally blind and other visually impaired consumers than General agencies.
Work status. An equally important outcome measure examined in program evaluation is the consumer’s work status after receiving rehabilitation services. Rehabilitated consumers are assigned to one of six work statuses at closure--competitive labor market, sheltered workshop, self-employed, BEP, homemaker, and unpaid family worker. Of special concern are the low numbers of BEP and self-employment closures. Specifically, Separate and General agencies combined reported only 208 BEP closures and 863 self-employed closures. Separate agencies closed 1.3% of total consumers into BEP and 6.7% into self-employment, while General agencies closed 0.9% into BEP and 2.5% into self-employment. In contrast, U. S. Census data indicate that people with a work disability report being self-employed at nearly twice the rate of the general population (14% vs. 8%) (Seekins, 1992).
Although the homemaker closure has been considered a successful VR outcome since the first civilian rehabilitation legislation in 1920, Separate agencies have traditionally been credited with having a higher rate of homemaker closures than have General agencies. Despite the fact that current findings suggest that this may be an outdated assumption, members in the disability community continue to embrace it as the truth. For example, in a March 17, 1997 memo to fellow NCD members, Bonnie O’Day reported that the rehabilitation rate for 1993-94 was higher in Separate agencies than in General agencies (67% vs. 60%), but in the same paragraph, she appeared to qualify this finding by reminding Council members that “blindness agencies have a higher rate of closures in homemaker/unpaid family worker status.” In this same memo, O’Day cited NAC’s (1997) finding that General agencies placed a higher percentage of homemakers and unpaid family workers, but may have cast doubt on the veracity of these findings with her follow-up statement that “This finding is contrary to all other research I could identify.” The purpose of O’Day memo was to summarize research and arguments for and against Separate agencies in order to facilitate Council discussion of its relationship to the current reauthorization of the Rehabilitation Act of 1973.
In fact, our results are consistent with NAC’s findings that Separate agencies place a considerably lower percentage of legally blind consumers as homemakers (46.9% vs. 58.1%) than do General agencies. Further, Separate agencies place a higher percentage of legally blind consumers into competitive closures (37.7% vs. 32.9%), sheltered employment (7.3% vs. 4.3%), self-employment (5.6% vs. 2.1%), and BEP (2.0% vs. 1.7%). It is noteworthy that analyses of more current RSA data (i.e., 1989, 1994) show an opposite trend relative to earlier analyses of 1971 RSA data (Kirchner & Peterson, 1982) and 1977 RSA data (JWK, 1981). Continued analyses of available RSA-911 data should allow greater insight into the relationship of type of placement and agency structure.
Self-support. At the time of application for rehabilitation services, consumers are asked to describe their largest single source of support. Based on their responses, 1 of 11 possible categories of support is selected. The categories include (a) client income (earnings, interest, dividends, rent); (b) family and friends; (c) private relief agency; (d) public assistance, at least partly with federal funds (SSI and AFDC); (e) public assistance, without federal funds; (f) public institution–tax supported; (g) workers’ compensation; (h) Social Security Disability Insurance; (i) all other public sources; (j) private insurance, and (k) all other sources. In addition, consumers answer an identical question at closure and again are assigned to 1 of 11 possible categories.
Given the estimated 1994 labor participation rate of only 28.9% for adults blind in both eyes (Trupin, Sebesta, Yelin, & LaPlante, 1997), investigations of agency structure and its effect on consumer earnings are especially appropriate and timely. For those persons who were accepted and services were initiated, these analyses indicate that slightly more consumers in Separate agencies reported client income (earnings, interest, dividends, and/or rent) as their largest source of support at application than were reported by consumers in General agencies. Specifically, in the Legally Blind group, 14.6% from Separate agencies reported client income/earnings, while 12.3% from General agencies reported client income/earnings. Moreover, consumers with the most severe visual impairments were the least likely to report client income/earnings as their largest source of support at application--the less vision involved, the lower the chance of client earnings at application. From the review of the literature, we did not anticipate, but found, that a considerably higher percentage of the subgroup of consumers who were accepted and received services in Separate agencies reported client income/earnings at closure as their largest source of support than reported by consumers in General agencies. Specifically, of the subgroup of consumers who were accepted and received VR services, our analyses indicate the following:
While 51% of the Legally Blind group in Separate agencies reported income/earnings at closure, 27.1% in General agencies reported such income.
While 79.7% of the Visually Impaired group in Separate agencies reported income/earnings at closure, 48.2% in General agencies reported such income.
While 83.8% of the Some Vision Loss group in Separate agencies reported income/earnings at closure, 70.3% in General agencies reported such income.
These results are especially noteworthy given the expectation that demographic and disability characteristics more typically characterizing consumers from Separate agencies would generate greater barriers to self-support.
CONCLUSIONS AND IMPLICATIONS
This study uses a descriptive approach to investigate demographic and disability characteristics, services, and outcomes of consumers who are blind or visually impaired served in state-federal VR programs. In contrasting key measures reported by Separate blindness agencies and General agencies, our findings support the following major conclusions:
Separate blindness agencies serve a higher percentage of consumers with socio-demographic characteristics associated with lower labor force participation rates.
Separate blindness agencies serve a higher percentage of consumers with the most severe visual impairments (i.e., legally blind).
Separate blindness agencies provide a higher number of services to consumers with the most severe visual impairments (i.e., legally blind).
Separate blindness agencies incur greater service costs (consumers have more severe vision loss and are more likely to have secondary disabilities).
Separate blindness agencies serve consumers who are more likely to report client income/earnings as their primary source of support at closure.
Separate blindness agencies rehabilitate (close status 26)a slightly lower percentage of all consumers who apply for VR services but rehabilitate a slightly higher percentage of the subgroup of consumers who are accepted and VR services are initiated.
Separate blindness agencies close a lower percentage of legally blind consumers as homemakers.
Separate blindness agencies close a higher percentage of legally blind consumers as BEP and self-employed, but both agencies report considerably lower percentages than the national average for self-employment.
Separate blindness agencies close a higher percentage of legally blind consumers into competitive labor and in sheltered employment.
Although the current conclusions are based on analysis of fiscal year 1989 RSA-911 data, they are compared with findings from analyses of 1971, 1977, and 1994 RSA data. In doing so, our conclusions are corroborated with studies which also reported that Separate blindness agencies serve consumers who are (a) “more socially disadvantaged,” (Kirchner & Peterson, 1982, p. 76); (b) more likely to be legally blind (JWK, 1981; Kirchner, 1982); and (c) more likely to report a secondary disability (NAC, 1997). Although analyses of 1971 and 1977 RSA data indicated that Separate blindness agencies close more homemakers (JWK, 1981; Kirchner & Peterson, 1982), our finding that Separate blindness agencies close a lower percentage of homemakers is consistent with more recent studies (NAC, 1997).
From a statistical perspective, Fisher has advanced the philosophy that in the absence of conclusive significant results of differences between treatments, existing programs should continue until further research shows differences at some predetermined level (Howell, 1992). In other words, policy makers using a Fisherian perspective would continue support of Separate agency programs unless further research demonstrates the superiority of General agencies in serving all blind consumers and particularly those who might be considered socially disadvantaged.
With the foregoing conclusions in mind, it is important to note that Separate blindness agencies continue to exist in a political climate hostile to categorical service delivery models. Although empirical research has not shown that Separate agencies are less effective than General agencies (and, in fact, tends to support the efficacy of Separate blindness agencies), some may argue that Separate agencies are anachronistic and their existence threatens a preferred inclusive or integrative service delivery environment. It appears that supporters of single or combined agencies would have blind consumers take a “trust me” approach that specialized services would survive in a generic environment and be available to them as needed. In a widely distributed e-mail message, C. H. Crawford (personal communication, March 28, 1997) suggests that “when any group of people have needs that are sufficiently unique to warrant specialized and separate services, that they should receive those services from an agency dedicated to servicing that group.” Also taking an opposing perspective, Edwards (1977, p. 2) argues that VR “order of selection” policies, which require that individuals with the most severe disabilities are selected for services before other individuals with disabilities, will not “protect effective service delivery for blind people.” Edwards also contends that, most importantly, “blind people have said what they want and have a right to have the service delivery they choose.”
In conclusion, we are struck by the impact of socio-demographic characteristics on the VR process (i.e., types, duration, and costs of services received; outcomes, etc.). In spite of serving a higher proportion of socially disadvantaged consumers, our findings indicate that Separate agencies respond as well as, or better than, General agencies on key outcome measures. At the same time, we recognize that (a) consumer characteristics, (b) diversity of specialized service delivery within each agency type, and (c) other environmental forces combine to form complex interactions influencing VR outcomes. These interactions cannot be fully understood outside a multivariate research context. Quality of agency personnel, presence and power of consumer organizations, economics, public policy, opportunities for specialized itinerant and center-based services, agency organizational changes, and employment opportunities are but a few of the variables which combine to forge a unique VR experience for each consumer. With a 1994 estimated labor force participation rate of only 28.9% for persons blind in both eyes and 39.1% for persons with visual impairments in both eyes (Truppin et al., 1997) rehabilitation professionals and policy makers must focus on increasing employment opportunities for consumers who are blind or visually impaired and be wary of any policy changes that would likely lead to increased unemployment.
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APPENDIX
Separate Agencies
Arkansas, Connecticut, Delaware, Florida, Idaho, Iowa, Kentucky, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Vermont, Virginia, Washington
General Agencies (Note: This category includes General Agencies that co-exist in the same state with a Separate Blindness Agency as well as single or Combined Agencies that exist in states that do not have a Separate Blindness Agency.
Alaska, Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming